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Over the past several years, Synergy has
built up expertise in several application
areas. Some of the solutions are highlighted
below.
TRANSPORTATION / LOGISTICS
Synergy has considerable domain expertise
in Transportation and Logistics area. Working
with leading authorities in Logistics, Synergy
have been providing transportation solutions
leading companies for over ten years. Some
of the solutions are:
Synergy Freight Management System(FMS):
Fully integrated Freight Management Solution
for shippers incorporating Freight Rating
for all modes in single database, Inbound
and Outbound Shipment Planning and Scheduling,
Routing and Carrier selection, Shipment Activity
Management including BOL generation and manifesting
with parcel shipping, Freight Audit and Payment,
Shipment Database and Freight Analysis with
Cost allocation, and What-if analysis.
Carrier Management System(CMS)
Management System for carriers incorporating
Freight Rating, Inbound and Outbound Scheduling,
Routing, Truck Activity Management, Freight
Invoicing and interfacing with AR, Automated
rate updates, file transfer interfaces, Shipment
Database and Carrier Freight Analysis with
cost allocation, Optional Truck Maintenance
(Fuel/Repair/Labor) with Cost management
and profitability analysis by equipment.
Shipping Service Provider Software
This Internet based software
for shipping
service provider handles all
the shipping
related tasks including Freight
consolidation,
Planning, Carrier selection,
Pick list, Packing
list, BOL, Labeling, Ship verification
and
Analysis. Freight rating is built
in and
self invoicing for carrier billing
is an option.
See www.shipvia.com for more
details.
Billing Service Provider Software for Carriers
Internet based billing software
for small
carriers to conform to IFX/OFX
conventions.
Ability to take in scanned Bills
of Lading
and produce paper as well as
electronic invoices.
See www.billvia.com for more
details.
Payment Service Provider Software for Freight
Payments
Internet based payment software specialized
in freight audit and payment conforming to
IFX/OFX conventions. Ability to take in scanned
shipments or Bills of Lading and produce
the matches and cash requirements. Several freight analysis options.
See www.payvia.com for more details.
I-Synergy Internet Software for Carriers (under development)
To provide a sophisticated Internet frontend to
Internet customers. Features include custom
storefronts, rate lookups, pickup schedules,
freight analysis, tracking, major market/market
lanes, transit days and driver reporting.
www.i-synergy.com for more details.
Freight Loading System(FLS)
Graphical Load Modeling CAD software for
shippers/carriers for carton selection, pallet loading,
truck/railcar/container loading. Allows multiple items of differing
attributes to be mixed using rules regarding stackability and load
restrictions. Design tool allows to pick and choose and move/rotate
items within the consignment. Individualized grouping such as
consignment and consolidation are allowed for load planning. Prisms
of varying shapes (cylindrical, trapezoidal etc.) can be mixed for
optimized placement. Interface with CAD and import/export from/to
various software including Corel-Draw. Detailed reports for load
specifications are available.
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SUPPLY CHAIN / ERP
ERP Solutions involving procurement, inventory,
forecasting, capacity planning, Distribution
planning, Materials Requirement Planning,
Master Production Schedule, Physical Inventory,
Order Processing, Shipping, Invoicing...
and so on. Synergy has been the primary
contractor of development and implementation
of several such systems in various industries
such as electrical equipment, soft goods
and apparel, china and cook ware, appliances,
chemical, pharmaceutical, biomedical, household
goods, cosmetics and so on.
Besides delivering custom modules,
Synergy
has experience in implementing
and maintaining
several state of the art packages
in the
ERP/Financial area including
Oracle Applications,
American Software, Software2000,
Lawson,
AG Edwards, Open Systems, Business
Works
to name a few.
Procurement/Purchase Systems
Materials requisition consolidation, distribution
requirement planning, inbound processing including import and on-water.
Internet based procurement system (getvia.com)
is under development.
Inventory/Warehousing
Inventory planning, physical inventory, cycle
counting, putaway, wave pick, costing, crew
scheduling, replenishment and analysis.
Graphical display of stock locations, integrated
automated picking and move, pick lane replenishment,
serialized physical inventory and so
on . (Internet based service viamain.com is under development).
Manufacturing/Work Order Management
Manufacturing and
Production Control is one of our strong area. Systems
developed/implemented include MRP, CRP, MPS, Forecast, Production
Control and ShopFloor functions. Work in Process Inventory, Product
Costing, Machines interfacing, shopfloor data collection etc.,.
are areas we have specialized knowledge in.
The newer buzzwords like JIT, KANBAN
etc., are well known to us.
Manufacturing and Work Order functions will be
incorporated into Viamain.com ASP.
Customer Order Processing
Synergy has developed
and installed several customer Order Processing
and Customer Satisfaction systems. The
Order Processing systems with Available to
Promise, Allocations, Back Ordering, Manufacturing Integration,
Sales Tax/VAT, Options and
Features, Deals and Promotions, Order Life
Cycle Management, EDI, Queued Order Entry, Quotes,
Blanket Orders and .
Order Processing Functions will
be incorporated into Viamain.com ASP.
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SALES
MANAGEMENT / CRM
Turing a prospect
into a customer and retaining the customer as active -is
the purpose of a meaningful sales management
function. The IT support of such function
includes Prospect Management, Prospect Ticklers, Proposals
and Quotes, SPIFF administration,
Sales Agent Functions, CRM and Sales and
variance analysis.
Sales and Prospect Management using SalesVia.com(under
development)
Prospect Management has graduated from an
art to a science. Specific tasks conducted at
specific time interval, coupled with
a sensitive tickler system is required to manage
the prospects. The design of the campaign,
scheduling and monitoring and measuring the effectiveness
of such campaigns and re-adjusting goals and
tasks are all possible with SalesVia.
The CRM module allows for
document exchange functions including use of push technology
to deliver catalogs, brochures, announcements, rebates and promotions..
Sales analysis module
Analysis of Sales and Cost
by product/ market combinations and matching them
with budget and forecast -all carried out
for the entire sales organization. Download
the analysis results to Windows-compliant programs
such as Excel or word.
Executive Information
Data Warehousing option with ability to cut and
slice along the structure of the sales organization, geography,
channels,
promotions, costing, product line
and so
on. Multiple flexible views
and automatic
update facility to interface
with legacy
systems.
System allows to define extract criteria,
which can generate the extract programs.
The extracted data is loaded into pre-defined
hierarchies, which can be rebuilt or restructured
any time. On-line inquiries and batch reporting
allow for viewing the summarized data in
different dimensions. Budgets, Forecasts
can be maintained and variances can be included
in analysis.
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FINANCIAL SYSTEMS
Synergy's experience
with Financial Systems includes
implementation of traditional financial
systems
at large corporations involving
several
third party systems such as Lawson,
MSA, Open
Systems, Traverse, Software2000,
American
Software, CODA, Oracle Applications,
SAP
and so on.
Synergy's
participation in OFX(open Financial Exchange), IFX(Interactive
Financial Exchange), ECML and its interaction with several
financial service providers such as First Data Corporation, VisaNet,
Global Payment Systems, Paymentec etc.,. have kept us
up-to-date on the advances in financial transaction
management.
Synergy's Credit Card Processing Systems are certified
by leading financial service providers.
The knowledge of traditional financial systems and the
insight into newer technologies have helped Synergy to become the
developer of Application Services such as Payvia.Com and
BillVia.Com
Billing Service Provider Software
Internet based
billing software for small carriers to conform to IFX/OFX
conventions. Ability to take in scanned Bills of Lading and produce
paper as well as electronic invoices. See www.billvia.com for
more details.
Payment Service Provider Software
Internet based
payment software specialized in freight audit and payment conforming
to IFX/OFX conventions. Ability to take in scanned shipments or
Bills of Lading and produce the matches and cash
requirements. Several freight analysis options.
See www.payvia.com for more details.
Synergy CC-PAY(CCPAY)
CC-PAY application
handles credit-card processes including reconciliation. CC-PAY is
certified by First Data Corporation, Paymentec, Global Payment
(mastercard), Visanet and so on.
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ACTIVITY BASED INFORMATION
SYSTEMS
Activity
based information allows the organization to model and monitor the
performance factors quantitatively. Though highly robust in
theory, most AB systems fail in their implementation due to lack of
methodologies to account for subtle differences and
exceptions which are always present at every
organization.
Coming
up with a methodology and framework which can work for your organization that can accommodate the unique features of the organization is no easy task. Synergy's strength is in this area.
Activity Based Costing System
Fully
integrated Activity Based Management System analyzing customer
Profitability by order line and business results. Extract and
monitor costs from the vendor to customer. Handle complex
allocations and plant-warehouse relationships. Allows for rule based
processing of exceptions. This system can be interfaced with ABC/PC
where the modeling is captured in PC and actual processing runs on
the AS/400.
Model any business process with entities and
relationships and assign costs to them. This set of graphical tools
can depict the model in picture format, defining and creating input
data forms, and output display formats. Models can be executed in
batch or on-line mode, which builds the outputs, based on the
depicted equations. Multiple models connected together can simulate
cost pools and drivers and cost absorption. Analysis reports are
available for monitoring the key performance variables of the
process under study.
Process/Project
Flowcharter(PFC)
Allows the process and project flows
to be graphically defined. Options include transfer to the AS/400
and generation of process flow programs depicting the flow. The
process flows can then be used to generate the activity models and
background programs.
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RETAIL / POINT OF SALE
SYSTEMS
Point of
Sales systems involving cash management, receipt printing, cash
drawer interface, touch screen processing, credit card
authorizations, draft capture, inventory management have been
developed by Synergy. Java based and scalable solutions from 1
terminal to 1000 terminals with robust back-end, centralized
databases, centralized fulfillment on wide area
network.
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PLANNING SYSTEMS
The
business planning systems whether procurement planning, cash
requirement planning, materials requirement planning, capacity
requirement planning, distribution requirement planning, shipment
planning, consolidation planning, material allocation planning, crew
planning or any other planning have certain common aspects such
as
-consolidate requirements
-identify capacities
-quantify effects by assigning costs and benefits
-find the best option
Synergy's planning framework is used in several
companies. The planning framework provides for rule-based
consolidation and matching, model based distributions at the
back-end. The front-end features easy to use GUI and flowcharter and
Excel models to interface with the user. Some systems are so
versatile that they operate on Excel data or database table
data or both.
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MARKETING / PROMOTIONS
Specialized systems to manage promotions is the need of the
day. As we know CRM systems were not in demand few years ago, but
currently companies cannot operate without CRM. Similarly, promotion
based marketing will come to rely on specialized promotions
systems.
Synergy Rewards
Synergy
Rewards is a powerful and flexible
deals and
promotions system. It is completely
table
driven and user-definable to
handle the very
complex conditions for co-ops,
free goods,
rebates, restrictions, customer
banks, commissions,
price breaks, buy-ins, etc.,.
We can stack
any number of promotions based
on customer,
product, order line, price in
various combinations
of attributes of order, customer,
item, warehouse,
company and promotion attributes.
SR/2000
handles customer returns and
adjustments
adequately and also can generate
follow up
letters, reminders, bank statements
and accounting/cost
reports.
A web version of the system is
under development (SalesVia.com)
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TOOLS / UTILITIES
Over
the years, Synergy has brought out several tools and utilities.
File Map Utility(FMU)
Input files from varying sources
and formats
can be mapped to many files and/or
programs
and systems using pre-defined
maps generated
by user by clicking and dragging.
Detailed
logical conditions and expressions
can be
built in to handle selection/mapping
criteria.
Data can be extracted from various
formats
including EDI input, delimited
ASCII, fixed
format, Excel spreadsheets and
ODBC compliant
databases.
AS/400 option allows LU6.2 interface
with
AS/400 database, which can be
used to define
maps, and/or to exchange data
with.
Report Parsing Facility(RPF)
Report Parsing Utility allows on-line
spool files to be viewed and data-mapping definitions to be made
from it. Such definitions are later used to pump data into files and
programs using the run option. This handy tool does away with
re-keying.
Zipcode/Tax Utility(ZIP) (AS/400,
Windows)
A simple zipcode, city,state,county database with browse
and update. Data can be kept up to-date using USPS or third-party
files. Cobol and/or RPG sample with AS/400 to PC communication
features are provided with source.
Synergy
Impact Analyzer
Define and analyze the impact of field
and/or structure change in AS/400 systems. Full fledged project
management system with Impact Analysis, Resource Planning and
reporting, Source level controls, Job scheduling and reporting.
Powerful scanning feature allows detailed documentation. Custom
editor facilitates easy browse and edit with all related units
viewed at the same time. Unique rule processor allows for automatic
selection of solutions to be incorporated into the sources. Full
data conversion utility to complement system
migration.
Menuing Module &
Batch Scheduler(Menu)
This system allows for multiple
level (99) of menus to be defined that can be customized for
individual customer. Full security and navigation capabilities with
goto feature. Called programs and command can be setup up to have
the parameters prompted with default values.
Batch scheduler
allows to schedule task to be run in a batch mode. This comes
complete with a report distribution package, which can handle
distribution in SNADS and/or Internet
environment.
Help Utility(Help)
AS/400
Help panels can be generated from displays and programs.
Standardized help panels can be accessed from programs giving
context sensitive help and selection options. Integration with PC
word processing package or custom AS/400 editor is the highlight of
this package.
Journal Analysis
Utility(JAU) (AS/400)
Analyze any journal for a specific
change or a set of related changes which are user definable. Detailed
print and query modules allow easy audit and recovery.
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EMBEDDED SYSTEMS
Embedded
Systems are a specialty of Synergy's affiliate - Sankya Systems.
Sankya's expertise in providing embedded systems have earned them
kudos from several agencies including India's premier Space Research
Organization. Sankya is a certified vendor with ISRO and systems
developed by them are in service in India's satellites. Please visit
www.sankya.com for more
information.
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EDUCATIONAL SYSTEMS
Synergy's associate Gurusoft specializes in
Educational Systems. Their Tutor series software enables students to
study independently.
Currently, Tutor series software is available for CBSE,
ICSE, KERALA STATE syllabi in Mathematics, English, and Science for
Standards 8, 9 and 10. Please visit soon to be announced www.gurusan.com for more
details.
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INTERNET/INTRANET SOLUTIONS
Synergy provides E-business solutions in several areas
Internet/Intranet Strategy
Document
Synergy has been providing Internet strategy
analysis services for various organizations. The project typically
involves market analysis, analysis of strengths and weaknesses,
analysis of technology options, and then creating the document
detailing the best approach to creating the Internet presence. The
document may detail the site specification, development
methodology and the technology platform definitions.
System design/Site Development
Synergy
can design and develop your site. Our strengths lie in the back-end
integration and engines. Our association with creative graphic
artists and designers play a helping role in developing the
storefront. The back-ends using involved transaction processing,
security, multi-tier architecture, MVC designs, Request-response
schemes, caching and architectures involving J2EE and EJB are used
by Synergy in several systems such as shipvia.com, payvia.com
etc.,.
Content Development/Distribution
Delivering content over the Internet is one of the areas of
our specialty. Content whether it is an e-mail, a catalog, an
order acknowledgement, a planning document, an ASN, a BOL , a
survey or a structured business process - Synergy has the
frameworks to get it across using different protocols and
exchanges. Synergy's Document Exchange(under development)
complements/replaces mail/messaging systems.
Remote Customer Assistance
Module
Customer assistance on web is a problem which Synergy
is trying to solve. Synergy is developing RCAM (Remote Customer
Assist Module) by which a CSR can guide a web-user through the steps,
and can actually show how to get the transaction through.
E-Commerce Framework
Synergy's e-commerce frame works include
multi-vendor(service provider) and multi-company models. The providing
side can have its hierarchy ie. a broker working with several
vendors. Similarly the consuming side can have multiple hierarchies -
a company having several customers.
Customization of menus by supplier as well as
customer, administrators (customer, supplier and system-wide),
security by form, user, and data, common services such
as print, core tables, and processes such as backup, log,
archive, journal analyze etc are part of the framework.
The request-response model allows to work with on-line
exchanges, batch and legacy systems and web users. XML
structures and MVC designs ensure device independence and
scalability.
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